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On Aug. 14, 2017, Life Care Centers of America presented Life Care Center of South Hill in Puyallup, Washington, with the Facility of the Year Award for its Northwest Division.


The award was given during the company’s annual management meeting at its headquarters in Cleveland, Tennessee. It recognizes the facility as the premier location in the division, which includes 29 skilled nursing and rehabilitation facilities in Idaho, Oregon, Utah and Washington.


Criteria for this award include excellent customer service, a strong rehab department and involvement in the community.


Life Care Center of South Hill, led by Executive Director Karen Williams, was commended for its high standard of customer service.


"They manage more than 100 admissions and discharges per month, are still able to exceed customer expectations and maintain excellent survey performance with a five-star rating,” said Jennifer Coffelt, division controller.


“We congratulate Karen and her team of associates who, together, have developed such a strong facility,” said Beecher Hunter, Life Care president. “The patients at Life Care Center of South Hill are the real winners as they benefit from the works of love performed by the team every day.”